Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Steps from Playacar Beach
Great
8.6
/10
4.1
4.6
/5
Loved by Iberostar Waves Tucan guests
Beautiful resort
Amazing staff
Spacious suite
Perfect location
Delicious food
Great entertainment
"The hotel was designed to preserve the 'jungle like' environment."
Jesús from Netherlands
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"There is a forest in the middle of the resort !"
Tammy W from Canada
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"The resort is stunning- animals everywhere (monkeys, coatis, agouti, monkeys, peacocks, iguanas), gorgeous plants, decor, and felt very open and not crowded at all."
Meredith from United States
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Location
Iberostar Waves Tucán is located directly on one of the most stunning beaches of the Riviera Maya. The hotel is just 2.5 kilometers from the center of Playa del Carmen, providing easy access to local attractions. Visitors can explore Tulum in less than an hour due to its proximity to this ancient Mayan city.
Accommodations
The resort offers a range of room types, including Premium Rooms with garden views and Junior Suites Ocean Front for direct beach access. Guests can choose from spacious options like the Two-Bedroom Family Suite or the luxurious Two-Bedroom Penthouse Suite Ocean Front with a whirlpool bath. All rooms feature unique designs inspired by the local culture and nature.
Dining
The hotel has 8 restaurants serving a variety of cuisines, including Italian at La Góndola and Asian delights at Bonsai Japanese Restaurant. Uxmal Mexican Restaurant provides authentic local fare, while Mare Nostrum offers Mediterranean specialties. Guests can enjoy unlimited specialty dinners as part of the all-inclusive experience.
Activities and Entertainment
Iberostar Waves Tucán hosts the Star Camp program which offers activities designed for children aged 4 to 17. Guests can take part in water sports such as kayaking and snorkeling, facilitated by the hotel's partner, Dressel Divers. The resort also features four swimming pools and daily entertainment programs, including live shows.
Wellness
The resort includes a SPA Sensations where guests can enjoy massages amid the tropical jungle setting. The wellness offerings also feature yoga and meditation sessions, designed to promote relaxation. The hotel adopts sustainable practices, including a commitment to minimizing single-use plastics throughout the property.
Highlights
Location: Stunning beaches along the Riviera Maya
Rooms: Two-Bedroom Family Suite and Junior Suite Ocean Front available
Dining: 8 on-site restaurants including La Góndola and Bonsai
Activities: Star Camp program and water sports with Dressel Divers
Wellness: SPA Sensations offering massages in the jungle
“Iberostar Waves Tucan strikes me as a place where the jungle meets the shore, a distinctive pairing that families, in particular, seem to find appealing. With activities geared towards children and teens, plus diving certification right on the premises, the hotel emphasizes immersive experiences, though some services appear inconsistent. Sustainability also seems to be a key concern, which I respect.”
Emma JohnsonEditor-in-Chief at Toresort
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Select your room type
Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Accessible Room
2 persons
380 sq. feet
2 King Size Beds
Shower
Balcony
room details
Premium Tropical View
2 persons
380 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Premium Near Beach
2 persons
380 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Premium Pure Wellness
2 persons
380 sq. feet
2 Double beds
Shower
Balcony
room details
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Facilities
Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
At Iberostar Waves Tucan, guests are invited to explore a delightful array of dining options that celebrate local flavors and exotic settings. From the vibrant buffet with authentic Mexican cuisine to intimate meals under the stars, each experience is designed to tantalize the palate amidst the backdrop of natural beauty and cheerful ambiance.
Buffet Tulum
International Buffet
Ambiance
Family-friendly, open-air dining surrounded by exotic flora and wildlife.
Key Offerings
An extensive selection of Mexican specialties including taco stations and regional delicacies for breakfast and lunch.
Reservation
No reservations needed
Open for breakfast and lunch, daily from 07:00 to 10:30 and 12:00 to 17:00.
Palapa Sur La Marimba
Steakhouse
Ambiance
Casual outdoor steakhouse with a relaxed atmosphere.
Key Offerings
Indulge in perfectly grilled steaks and hearty sides in a comfortable setting, ideal for lunch and dinner.
Reservation
No reservations needed
Open for lunch and dinner, daily from 12:00 to 17:00 and 18:30 to 21:00.
Bonsai
Japanese
Ambiance
Elegant and intimate dining experience with a focus on sushi and Japanese specialties.
Key Offerings
Dinner served in a soothing atmosphere featuring traditional Japanese dishes and a skilled culinary presentation.
Reservation
Reservations are recommended
Open for dinner, daily from 18:30 to 21:00.
Mare Nostrum
Mediterranean
Ambiance
Charming outdoor setting with a Mediterranean vibe, perfect for evening dining.
Key Offerings
A variety of Mediterranean dishes crafted with fresh ingredients, providing a taste of coastal flavors.
Reservation
Reservations are recommended
Open for dinner, daily from 18:00 to 21:00.
Iberostar Waves Tucan Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
2.3
mi
Landmark
Quinta Avenida
2.1
mi
Landmark
Fun Fitness Globetrotters
2300 ft
Mall
Playacar Center Shopping Mall
2700 ft
Landmark
Cenote Calavera
1.5
mi
Beach
Playacar Beach
2.4
mi
Landmark
Mahi Golf Course
2300 ft
Park
Xel-Ha Park
4800 ft
Landmark
Hard Rock Campo de Golf
3700 ft
Landmark
Zona Arqueologica Playa del Carmen
1.4
mi
Store
Centro Maya
1.9
mi
Landmark
Alltournative
4300 ft
Golf Course
Campo de Golf Playacar
4500 ft
Mall
City Club
5000 ft
Mall
Starbucks
5100 ft
Landmark
Playa del Carmen Archeological Site
1.0
mi
Landmark
Los Fundadores Park
1.8
mi
Landmark
Disabled-friendly beach
1.8
mi
Landmark
Maya ruins
1.0
mi
Landmark
Cenote Carwash
1.4
mi
Landmark
Bel Air Animal Park
1.4
mi
Amusement Park
Xplor Park
2.1
mi
Landmark
Casa Tzutuhil
1.6
mi
Landmark
Ruinas Mayas
1.3
mi
Landmark
Xaman Ha Ruins
1.4
mi
Spa Centre
Casa de Aves
1.4
mi
Landmark
La Sirena's Fine Mexican Handcrafts
1.8
mi
Landmark
Playacar Golf Club
1.8
mi
Landmark
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Activities and Dining Near Iberostar Waves Tucan
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Eco-archaeological park featuring natural beauty and cultural performances. Ideal for a full day of adventure and relaxation.
Cenote Calavera
30 minutes walking
Natural swimming hole popular for its refreshing waters. A unique experience with snorkeling opportunities and stunning scenery.
Quinta Avenida
35-minute walk
Vibrant pedestrian avenue with shops, restaurants, and bars. Great for people-watching and enjoying local cuisine.
Maya ruins
20-minute walk
Ancient site showcasing historic Mayan structures. A glimpse into the rich cultural heritage of the region.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
Scenic bike path perfect for cycling enthusiasts. Rentals available nearby for exploring the beautiful surroundings.
River Float at Alltournative
15-minute drive
Adventurous river tour with opportunities for zip-lining and snorkeling. Great for thrill-seekers looking for excitement.
Yoga Classes at Zenzi Beach
25 minutes walking
Relaxing beach yoga sessions offered regularly. Perfect for unwinding while enjoying a beautiful ocean view.
Les Crepes de Paris
30-minute walk
Charming café known for sweet and savory crepes. A cozy atmosphere with a variety of delicious options.
El Fogón
10-minute drive
Authentic Mexican cuisine with a casual vibe. Famous for its tacos and grilled meats; reservations recommended.
La Cueva del Chango
10-minute drive
Tropical ambiance serving delicious local dishes. Focus on fresh ingredients and unique flavors.
Coco Bongo
10-minute drive
Exciting nightlife venue with live performances and a vibrant atmosphere. Popular among locals and tourists alike.
Teatro de la Ciudad
10-minute drive
Local theater featuring diverse performances. Check the schedule for plays and live shows suitable for all ages.
Getting around
City Centre
Playa del Carmen5 min
·
1.9
mi
Airports
Aeropuerto de Playa del Carmen (PCM)5 min
·
2.0
mi
Cozumel (CZM)49 min
·
20.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Reviews and Ratings
Feedback about Iberostar Waves Tucan from previous guests about their experience
Review score
Based on 549 verified reviews
8.6/10
Great
85%
Recommend
Cleanliness
9.0/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.5/10
Location
9.3/10
Staff
9.0/10
Value for money
8.2/10
Pros
Wonderful staff
Delicious drinks
Stunning resort
Amazing food
Cons
Outdated rooms
Guest reviews
based on 303 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Iberostar Waves Tucan
Why are there no options for rooms with a king size bed available for booking?
12 January 2024
The room offerings include a mix of options; half of the hotel rooms feature a king size bed while the remaining half have two double beds. Bed types are subject to availability and cannot be guaranteed at the time of booking.
What sustainability practices does Iberostar Waves Tucán implement?
14 February 2024
Iberostar Waves Tucán is committed to sustainability through the Wave of Change program, focusing on responsible tourism, ocean preservation, and eco-friendly practices throughout the resort.
How does Iberostar Waves Tucán cater to families traveling with children?
5 March 2024
The resort offers a variety of child-friendly facilities, including the Star Camp program with organized activities for kids, entertainment shows, and interactive workshops designed to engage young guests.
What services are available under the All-Inclusive package at the resort?
8 April 2024
Guests can enjoy meals at multiple restaurants, unlimited drinks, daily entertainment, water sports equipment rental for non-motorized activities, and access to pools and other facilities-all included in the All-Inclusive experience.
How far is Iberostar Waves Tucán from the center of Playa del Carmen?
21 May 2024
The hotel is conveniently located approximately 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions.
When can guests check in and out of the hotel?
18 June 2024
Check-in is available from 15:00 on the day of arrival, and check-out should be completed before 12:00 on the day of departure.
What dining options are available at the resort?
30 July 2024
The resort features a variety of dining experiences across eight restaurants offering local and international cuisines, including Italian, Mexican, and Asian options.
What type of rooms does Iberostar Waves Tucán offer to guests?
12 August 2024
The hotel provides a range of accommodations from standard rooms to suites, including family-friendly options, each designed to ensure comfort and relaxation in a tropical atmosphere.
Is there a spa available at Iberostar Waves Tucán?
27 September 2024
Yes, the hotel offers a spa where guests can indulge in various treatments and massages, allowing for a truly relaxing experience amidst the natural surroundings.
Are there any restrictions regarding smoking at the hotel?
18 October 2024
Iberostar Waves Tucán enforces a strict no-smoking policy in all guest rooms and common areas, ensuring a clean and healthy environment for all visitors.
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