Iberostar Waves Tucan, Playa del Carmen

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Key details

About the Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Steps from Playacar Beach

Perfect

8.6

/10

4.6

Loved by guests

Beautiful resort
Amazing staff
Spacious suite
Perfect location
Delicious food
Great entertainment

"The hotel was designed to preserve the 'jungle like' environment."

Jesús from Netherlands

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"There is a forest in the middle of the resort !"

Tammy W from Canada

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"The resort is stunning- animals everywhere (monkeys, coatis, agouti, monkeys, peacocks, iguanas), gorgeous plants, decor, and felt very open and not crowded at all."

Meredith from United States

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Location

Iberostar Waves Tucán is situated directly on a stunning beach along the Riviera Maya coastline. The hotel is just 2.5 kilometers from the center of Playa del Carmen and offers easy access to Tulum, only one hour away. Near major theme parks, guests can explore attractions with convenience.

Rooms

Accommodations at Iberostar Waves Tucán include a variety of room types designed for comfort and convenience, including a Two-Bedroom Penthouse Suite Ocean Front. All rooms provide jungle or ocean views, with select options featuring private terraces and whirlpool baths. Unique touches, such as air purification systems, enhance the guest experience.

Dining

The hotel offers diverse culinary options with eight restaurants, including La Góndola, serving Italian dishes, and Uxmal, featuring authentic Mexican cuisine. Guests can enjoy unlimited specialty dinners, all prepared with sustainably caught ingredients. The international buffet offers a rotating selection of themed evenings, enhancing the dining experience.

Family Amenities

Iberostar Waves Tucán caters to families with its Star Camp program, designed for children aged 4 to 17. The Aqua Fun area includes water slides and pools for kids, ensuring engaging activities throughout the stay. Daily sports programs and live entertainment keep every family member entertained.

Activities and Wellness

The hotel's extensive activity offerings include non-motorized water sports like snorkeling, kayaking, and diving through the on-site Dressel Divers center. SPA Sensations provides massages and treatments amidst the jungle, promoting relaxation and well-being. Evening entertainment features live shows with music and acrobatics for all ages.

Highlights

Location: beachfront location and easy access to Tulum

Rooms: Two-Bedroom Penthouse Suite Ocean Front

Dining: Uxmal Mexican Restaurant and La Góndola Italian Restaurant

Family Amenities: Star Camp program and Aqua Fun area

Activities: Dressel Divers center for snorkeling and diving

Wellness: SPA Sensations with jungle massages

“Iberostar Waves Tucan strikes me as a place where the jungle meets the shore, a distinctive pairing that families, in particular, seem to find appealing. With activities geared towards children and teens, plus diving certification right on the premises, the hotel emphasizes immersive experiences, though some services appear inconsistent. Sustainability also seems to be a key concern, which I respect.”

James DavidEditor-in-Chief at Toresort

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Highlights from guests

DiningFoodie Heaven

The buffet options are amazing with fresh fruit like papaya and a big variety of dishes to fulfill all preferences and diets.

Ricardo from Spain

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Children's AmenitiesKids Paradise

Kids enjoy a sand park with waterslides and a zero-entry pool. The resort also offers a small water feature.

Mei from China

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Guest ParkingEasy Parking

Excellent beach parking is available. The location is great and provides easy access to the surrounding area.

Kenji from Japan

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Room FeaturesJungle View

My room overlooked the jungle where spider monkeys visited our balcony, a truly unique experience.

Jane from Australia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Pure Wellness

2 persons

35 m²

2 Double beds

Shower

Balcony

room details

Premium Room

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

Premium Accessible Room

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

Last Room Available

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Iberostar Waves Tucan, guests are invited to explore a delightful array of dining options that celebrate local flavors and exotic settings. From the vibrant buffet with authentic Mexican cuisine to intimate meals under the stars, each experience is designed to tantalize the palate amidst the backdrop of natural beauty and cheerful ambiance.

Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International Buffet

Ambiance

Family-friendly, open-air dining surrounded by exotic flora and wildlife.

Key Offerings

An extensive selection of Mexican specialties including taco stations and regional delicacies for breakfast and lunch.

Reservation

No reservations needed

Open for breakfast and lunch, daily from 07:00 to 10:30 and 12:00 to 17:00.

Palapa Sur La Marimba

Steakhouse

Ambiance

Casual outdoor steakhouse with a relaxed atmosphere.

Key Offerings

Indulge in perfectly grilled steaks and hearty sides in a comfortable setting, ideal for lunch and dinner.

Reservation

No reservations needed

Open for lunch and dinner, daily from 12:00 to 17:00 and 18:30 to 21:00.

Bonsai

Japanese

Ambiance

Elegant and intimate dining experience with a focus on sushi and Japanese specialties.

Key Offerings

Dinner served in a soothing atmosphere featuring traditional Japanese dishes and a skilled culinary presentation.

Reservation

Reservations are recommended

Open for dinner, daily from 18:30 to 21:00.

Mare Nostrum

Mediterranean

Ambiance

Charming outdoor setting with a Mediterranean vibe, perfect for evening dining.

Key Offerings

A variety of Mediterranean dishes crafted with fresh ingredients, providing a taste of coastal flavors.

Reservation

Reservations are recommended

Open for dinner, daily from 18:00 to 21:00.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

3.8 km

Landmark

Quinta Avenida

3.4 km

Landmark

Fun Fitness Globetrotters

680 m

Mall

Playacar Center Shopping Mall

800 m

Landmark

Cenote Calavera

2.5 km

Beach

Playacar Beach

3.9 km

Landmark

Mahi Golf Course

690 m

Park

Xel-Ha Park

1.4 km

Landmark

Hard Rock Campo de Golf

1.1 km

Landmark

Zona Arqueologica Playa del Carmen

2.3 km

Store

Centro Maya

3.0 km

Landmark

Alltournative

1.3 km

Golf Course

Campo de Golf Playacar

1.4 km

Mall

City Club

1.5 km

Mall

Starbucks

1.5 km

Landmark

Playa del Carmen Archeological Site

1.6 km

Landmark

Los Fundadores Park

2.8 km

Landmark

Disabled-friendly beach

2.8 km

Landmark

Maya ruins

1.6 km

Landmark

Cenote Carwash

2.3 km

Landmark

Bel Air Animal Park

2.3 km

Amusement Park

Xplor Park

3.4 km

Landmark

Casa Tzutuhil

2.6 km

Landmark

Ruinas Mayas

2.1 km

Landmark

Xaman Ha Ruins

2.3 km

Spa Centre

Casa de Aves

2.2 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.9 km

Landmark

Playacar Golf Club

2.9 km

Landmark

Xaman Ha Aviary

2.8 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

410 m

Restaurants

Les Crepes de Paris

2.6 km

Avenida Paseo Xaman-Ha 25 Playacar Center

Explore Playa del Carmen

Activities and Dining Near Iberostar Waves Tucan

Xcaret

10-minute drive

Eco-archaeological park featuring natural beauty and cultural performances. Ideal for a full day of adventure and relaxation.

Cenote Calavera

30 minutes walking

Natural swimming hole popular for its refreshing waters. A unique experience with snorkeling opportunities and stunning scenery.

Quinta Avenida

35-minute walk

Vibrant pedestrian avenue with shops, restaurants, and bars. Great for people-watching and enjoying local cuisine.

Maya ruins

20-minute walk

Ancient site showcasing historic Mayan structures. A glimpse into the rich cultural heritage of the region.

Piste Cyclable sur Paseo Xaman-Ha

5 minutes walking

Scenic bike path perfect for cycling enthusiasts. Rentals available nearby for exploring the beautiful surroundings.

River Float at Alltournative

15-minute drive

Adventurous river tour with opportunities for zip-lining and snorkeling. Great for thrill-seekers looking for excitement.

Yoga Classes at Zenzi Beach

25 minutes walking

Relaxing beach yoga sessions offered regularly. Perfect for unwinding while enjoying a beautiful ocean view.

Les Crepes de Paris

30-minute walk

Charming café known for sweet and savory crepes. A cozy atmosphere with a variety of delicious options.

El Fogón

10-minute drive

Authentic Mexican cuisine with a casual vibe. Famous for its tacos and grilled meats; reservations recommended.

La Cueva del Chango

10-minute drive

Tropical ambiance serving delicious local dishes. Focus on fresh ingredients and unique flavors.

Coco Bongo

10-minute drive

Exciting nightlife venue with live performances and a vibrant atmosphere. Popular among locals and tourists alike.

Teatro de la Ciudad

10-minute drive

Local theater featuring diverse performances. Check the schedule for plays and live shows suitable for all ages.

Getting around

City Centre

Playa del Carmen5 min · 3.1 km

Airports

Aeropuerto de Playa del Carmen (PCM)5 min · 3.2 km

Cancun (CUN)90 min · 59.9 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese

Number of rooms:

Former name

iberostar tucan

Questions of the users

About Iberostar Waves Tucan

Why are there no options for rooms with a king size bed available for booking?

12 January 2024

The room offerings include a mix of options; half of the hotel rooms feature a king size bed while the remaining half have two double beds. Bed types are subject to availability and cannot be guaranteed at the time of booking.

What sustainability practices does Iberostar Waves Tucán implement?

14 February 2024

Iberostar Waves Tucán is committed to sustainability through the Wave of Change program, focusing on responsible tourism, ocean preservation, and eco-friendly practices throughout the resort.

How does Iberostar Waves Tucán cater to families traveling with children?

5 March 2024

The resort offers a variety of child-friendly facilities, including the Star Camp program with organized activities for kids, entertainment shows, and interactive workshops designed to engage young guests.

What services are available under the All-Inclusive package at the resort?

8 April 2024

Guests can enjoy meals at multiple restaurants, unlimited drinks, daily entertainment, water sports equipment rental for non-motorized activities, and access to pools and other facilities-all included in the All-Inclusive experience.

How far is Iberostar Waves Tucán from the center of Playa del Carmen?

21 May 2024

The hotel is conveniently located approximately 2.5 kilometers from the center of Playa del Carmen, making it easy to explore local attractions.

When can guests check in and out of the hotel?

18 June 2024

Check-in is available from 15:00 on the day of arrival, and check-out should be completed before 12:00 on the day of departure.

What dining options are available at the resort?

30 July 2024

The resort features a variety of dining experiences across eight restaurants offering local and international cuisines, including Italian, Mexican, and Asian options.

What type of rooms does Iberostar Waves Tucán offer to guests?

12 August 2024

The hotel provides a range of accommodations from standard rooms to suites, including family-friendly options, each designed to ensure comfort and relaxation in a tropical atmosphere.

Is there a spa available at Iberostar Waves Tucán?

27 September 2024

Yes, the hotel offers a spa where guests can indulge in various treatments and massages, allowing for a truly relaxing experience amidst the natural surroundings.

Are there any restrictions regarding smoking at the hotel?

18 October 2024

Iberostar Waves Tucán enforces a strict no-smoking policy in all guest rooms and common areas, ensuring a clean and healthy environment for all visitors.